This legal text gives you details of how we collect and process your personal data through the use of our website http://www.mantenimientosalvarez.com, including any information you may provide to us through the site when you provide your data through the form enabled for that purpose.
By providing us with the data, we inform you that our services are not possible for those people who are prevented by law from giving consent, so when you send us the forms you guarantee that you have sufficient capacity to give consent.
Below we inform you about the data protection policy of: Multiservicios Álvarez, S.L
1. Data controller.
Contact details of the controller:
Multiservicios Álvarez, S.L, with CIF: B93418143 and address at: C.C. La Colonia, Building 1, Local 18 C, Avda. Virgen del Rocío, S/Nº 29670 San Pedro de Alcántara, Málaga and telephone: 666709605. Email:
Registered in the Mercantile Registry of Málaga on July 29, 2015, Volume 5425, Book 4332, Folio 93, Section 8, Sheet MA 129500, I/A 1.
Multiservicios Álvarez, S.L, is responsible for your data. (Hereinafter we or our).
2. What data do we collect?
The General Data Protection Regulation defines personal data as all information about an identified or identifiable natural person, that is, any information capable of identifying a person. This would not include anonymous or percentage data.
The personal data that may be collected directly from the interested party will be treated confidentially and will be incorporated into the corresponding processing activities, owned by Multiservicios Álvarez, S.L.
On our website we may process certain types of personal data, which may include:
· Identity data: name.
· Contact data: email.
We do not collect any data relating to special categories of personal data (those that reveal your ethnic or racial origin, political opinions, religious or philosophical beliefs, union membership and information about your health, genetic or biometric data).
If you are required to collect personal data by law or according to the terms of the contract between us and you refuse to provide it to us, we may not be able to carry out said contract or provide the service, having to notify us in advance.
3. How do we collect your personal data?
The means we use to collect personal data are:
· Through the form on our website, through our contact email, by phone or post, when:
o You request information about our services
o You contract the provision of our services.
o You request quotes
o You send your comments
To ensure the quality of our portal, we reserve the right to reject any registration request or to suspend or cancel a previously accepted registration if we understand that it does not comply with these requirements or any other law or regulation. If this occurs, we will try to explain the reasons for our decision, but we cannot commit to doing so in all cases.
4. Purpose and legitimacy for the use of your data.
The most common uses of your personal data are:
- To formalize a contract between Multiservicios Álvarez, S.L and you.
- When you give your consent to the processing of your data.
- When we need them to comply with a legal or regulatory obligation.
- When necessary for our legitimate interest or that of a third party.
The User may revoke the consent given at any time by sending an email to
Below we attach a table in which you can consult the ways in which we are going to use your personal data and the legitimacy for its use, in addition to knowing what type of personal data we are going to process. We may process some personal data for some additional legal reason, so if you need details about it you can send an email to
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|
Form |
Purpose |
|
Type of data |
Legitimacy for its processing |
|
|
Contact |
The purpose is to manage contacts and requests for information received via the web. |
|
Name
|
Consent of the interested party (art. 6.1.a GDPR)
Pre-contractual measures (art. 6.1.b GDPR) Processing is necessary for the purposes of the legitimate interests pursued by the controller (Art. 6.1f GDPR) |
|
|
Whistleblower Channel |
The purpose is to manage contacts and requests for information received online when submitting a report. |
- First Name |
Legal obligation applicable to the data controller (Article 6.1.b GDPR) |
Law 2/2023, of February 20, regulating the protection of persons who report regulatory violations and the fight against corruption. |
Purpose: We will only use your data for the purposes for which we collected it, unless we reasonably consider that we must use it for another reason, notifying you in advance so that you are informed of the legal reason for its processing and as long as the purpose is compatible with the original purpose.
5. For how long will we keep your data?
They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from said purpose and the processing of the data. The provisions of the different regulations regarding the conservation period will apply, insofar as they are applicable to this treatment.
Data of subscribers by email or form: From the moment the user subscribes until they unsubscribe.
6. Minors.
Multiservicios Álvarez, S.L does not authorize minors under 14 years of age to provide their personal data through the means enabled on this website (completion of web forms for requesting services, contact forms or by sending emails). Therefore, persons who provide personal data using said means formally declare that they are over 14 years of age, and Multiservicios Álvarez, S.L is exempt from any liability for failure to comply with this requirement. If your child under the established age limit has provided personal information to Multiservicios Álvarez, S.L, please contact us to request the exercise of your applicable rights.
In those cases in which the services offered by Multiservicios Álvarez, S.L are intended for minors under 14 years of age, the means will be enabled to obtain authorization from the parents or legal guardians of the minor.
7. Exercise of Data Protection Rights:
How to exercise said rights? Users may send a communication to the registered office of Multiservicios Álvarez, S.L or to the email address
- Access to your personal data: you may ask Multiservicios Álvarez, S.L if it is using your personal data.
- To request its rectification, if it is not correct, or to exercise the right to be forgotten with respect to it.
- To request the limitation of processing, in this case, it will only be kept by Multiservicios Álvarez, S.L for the exercise or defense of claims.
- To oppose its processing: Multiservicios Álvarez, S.L will stop processing the data in the way that you indicate, unless for legitimate reasons or for the exercise or defense of possible claims, they must continue to be processed.
- Data portability: if you want your data to be processed by another company, Multiservicios Álvarez, S.L. will facilitate the portability of your data to the new controller.
You may use the forms made available to you by the Spanish Data Protection Agency to exercise your previous rights: Here
File a claim with the AEPD: if you consider that there is a problem with the way in which Multiservicios Álvarez, S.L. is processing your data, you may direct your claims to the corresponding control authority, which in Spain is the competent authority: the Spanish Data Protection Agency.
We will request specific information from you to help us confirm your identity and guarantee your right to access your personal data (or exercise any other of the rights mentioned above). This is a security measure to ensure that personal data is not disclosed to any person who does not have the right to receive it.
We will resolve all requests within the legal period indicated of one month. However, it may take us more than a month if your request is particularly complex. In this case, we will notify you and keep you updated.
8. Data communication: provision of services.
It is possible that, in the performance of our work, we need the help of third parties, who will only process the data to provide the contracted service, and with whom we have the corresponding measures to guarantee your rights:
- Service providers who provide systems administration and information technology services.
- Professional advisors including lawyers, auditors and insurers who provide banking, legal, insurance and accounting consulting services
All data processors to whom we transfer your data will respect the security of your personal data and will treat it in accordance with the GDPR.
We only allow such processors to process your data for specific purposes and in accordance with our instructions. However, in compliance with transparency, you can request a list of these companies that provide us with services. You can do so by emailing:
9. Data Security.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and the Supervisory Authority of a breach, as regulated by the GDPR in its articles 33 and 34.
